Privacy Policy

Effective date: 15 June 2026

1. Introduction

Kalahari Fire Ltd ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (kalaharifire.ie) or purchase our products.

We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Irish data protection laws.

2. Data Controller

Kalahari Fire Ltd is the data controller responsible for your personal data.

Email: info@kalaharifire.ie
Address: Sioblain Rahilla, Rahilla Commons, Kildare Town, R51 PK28, Ireland

3. What Data We Collect

We may collect and process the following types of personal data:

a) Information you provide directly

• Name
• Email address
• Phone number
• Billing address
• Payment details (processed securely via our payment provider, Stripe)

b) Information collected automatically

• IP address
• Browser type and device information
• Website usage data, collected in aggregate via privacy-friendly, cookieless analytics

c) Marketing and communication data

• Your preferences for receiving marketing from us
• Your interactions with our emails

4. How We Use Your Data

• To process your orders and arrange collection
• To manage payments and refunds
• To communicate with you about your orders
• To improve our website and customer experience
• To send marketing communications (only where you have consented)
• To comply with legal and tax obligations

5. Legal Basis for Processing

• Contract: to fulfil your orders
• Legal obligation: to comply with tax and regulatory requirements
• Legitimate interests: to improve our services and prevent fraud
• Consent: for marketing communications

6. Sharing Your Data

We only share your data where necessary, including with:

• Our payment processor (Stripe)
• Our website hosting and email service providers (e.g. Google Firebase and Resend)
• Professional advisors (e.g. accountants and tax advisors)
• Authorities where required by law

All third parties are required to respect the security of your data.

7. International Transfers

Some of our service providers may be based outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

8. Data Retention

• Order and financial records: up to 6 years (for tax and legal purposes)
• Marketing data: until you withdraw consent

9. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion ("right to be forgotten")
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise your rights, contact us at info@kalaharifire.ie. You also have the right to lodge a complaint with the Data Protection Commission (Ireland).

10. Cookies

We keep cookies to a minimum. We use only the cookies that are strictly necessary to make the website work, plus privacy-friendly, cookieless analytics. We do not use advertising or third-party tracking cookies. See our Cookie Policy for details.

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including secure servers and encrypted payment processing.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

14. Contact Us

Kalahari Fire Ltd
Email: info@kalaharifire.ie
Address: Sioblain Rahilla, Rahilla Commons, Kildare Town, R51 PK28, Ireland